{"type":"rich","html":"<script src=\"https:\/\/www.cataloniatoday.cat\/media\/epa\/iframeresizer\/iframeResizer.min.js\"><\/script><iframe class=\"epa-embed\" src=\"https:\/\/www.cataloniatoday.cat\/article\/2504635-my-ms-odyssey.html?utm_medium=oembed&amp;utm_source=desconegut&amp;utm_campaign=oembed&amp;layout=oembed&amp;tmpl=oembed\" height=\"auto\" frameborder=\"0\" style=\"border: 0px; margin: 1px; min-height: 200px;  max-width: 658px; width: calc(100% - 2px); display: block; padding: 0px; background: rgb(255, 255, 255);\"><\/iframe><script>iFrameResize({log:false, checkOrigin: ['https:\/\/www.cataloniatoday.cat']})<\/script>","version":"1.0","provider_name":"El Punt Avui","provider_url":"http:\/\/www.elpuntavui.cat","resource_url":"https:\/\/www.cataloniatoday.cat\/article\/2504635-my-ms-odyssey.html?utm_medium=oembed&amp;utm_source=desconegut&amp;utm_campaign=oembed","title":"MY MS ODYSSEY","description":"Following my recent moan about local customer service, here\u2019s something for balance. There\u2019s an unspoken thrill in contacting Microsoft Support. It\u2019s like entering a Kafkaesque labyrinth where your...","author_name":"Barney Griffiths","author_url":"https:\/\/www.cataloniatoday.cat\/articles\/bgriffiths.html","thumbnail_url":"https:\/\/www.elpuntavui.cat\/imatges\/47\/34\/baixa\/780_008_4734221_2c18209553e720ce6b2f013d4c138b85.jpg","thumbnail_width":"226","thumbnail_height":"150","width":"100","height":"100"}